DATA ANALYTICS APP
End to end design and UX ownership of a payments data analytics application
THE BRIEF
I was responsible for the end-to-end design of the Harmonize Analytics platform—from early research to final developer handoff. The goal was to create a flexible, intuitive experience that scaled with users’ needs while modernizing an outdated interface. I began by conducting user interviews to define personas and Jobs-to-Be-Done, ensuring every design decision aligned with real business goals and user behaviors.
WORKSHOP
To align cross-functional teams and gather diverse input, I led a collaborative workshop that included brainstorming, lightning demos, card sorting, and user flow mapping. These activities helped identify friction points and surface opportunities for improvement across the entire platform. The session culminated in a new sitemap and information architecture overhaul that became the foundation for a better user experience.
WIREFRAMING & ITERATION
With a clear structure in place, I moved into low-fidelity wireframes to explore layout and flow options quickly. Feedback loops with stakeholders and engineers ensured the designs met both business objectives and technical constraints. Each iteration refined clarity, usability, and consistency, bridging the gap between strategic vision and practical execution.
PROTOTYPING & USABILITY TESTING
Next, I built an interactive prototype to validate key interactions and workflows. Through usability sessions with internal and external users, I gathered critical insights that shaped refinements to navigation, data visualization, and overall task efficiency. The findings confirmed that the redesigned platform significantly improved usability and user confidence.
DEVELOPER HANDOFF & LAUNCH
Once the design was finalized, I created detailed documentation and annotated specs to support an efficient developer handoff. The collaboration between design and engineering was seamless, leading to a smooth. The new Harmonize platform was met with overwhelmingly positive feedback—praised for its clean, modern interface and flexible, user-centric design that continues to evolve through iteration.
