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PROFESSIONALLY SPEAKING

PROFILE

Tessa is a creative professional from Charlotte, North Carolina with experience in Figma, Adobe Suite, Sketch and various other UX/UI design tools. She is a self-starter and possesses excellent communication skills. She is very organized and driven, yet flexible and enjoys collaborating with others. She is also well-versed in modern UX standards and has valuable experience creating innovative products.

EXPERIENCE

Product Designer, CareRev: October 2022 - December 2023

Worked on two healthcare applications that connect healthcare workers with per diem shifts. Used data analytics tools and user testing platforms, creating innovative solutions to complicated user problems. Led design initiatives and presented to large groups & leadership teams. Took initiative to pick up the slack after multiple reductions in force. Created a short term contract experience that generated more than 70k in revenue in just over a month.

Product Designer, Method: October 2021 - October 2022

Experience working in various industries including healthcare, finance and solar energy.

Created products for various large brands including Wells Fargo & Walgreens. Enjoys working with users to transform their specific needs into strong digital products.

Product Designer, Xceleration: December 2019 - October 2021

Created incentive and reward programs based on clients’ specific needs. Had experience working with developers and client partner teams to create innovative platforms that accommodate technology constraints, conform with modern UX standards, and provide the client with a product that meets their needs. Assisted in the creation of a design system and intake process for new clients.

Digital Marketing Specialist, Townsquare Interactive: May 2019 - December 2019

Managed online campaigns for multiple small business owners. Experience managing SEO tactics, coding websites, speaking with clients, and translating their visions into cohesive online campaigns. Experience designing graphics for websites and social media platforms as well as using HTML and CSS to update websites.

Product Designer, Optimized Payments: April 2024 – Present

Founding and only designer responsible for building design operations from the ground up. Established scalable processes for collaboration across product, engineering, and marketing teams. Led end-to-end design for a new fintech analytics platform, including research, wireframes, prototyping, user testing, and developer handoff. Created a cohesive design system and brand identity for the application, including logo and marketing assets. Facilitated cross-functional workshops and presented design strategy to leadership. Contributed to AI-powered product initiatives such as anomaly detection and conversational chatbot experiences.

EDUCATION

Thomas Edison State College: Bachelor’s Degree

SKILLS

  • Adobe Suite

  • Figma

  • Sketch

  • Zeplin

  • Sprig

  • Maze

  • Prototyping

  • Experience designing for AI and ML applications

  • Helped create and implement multiple design systems

  • Cross-functional collaboration

  • Process oriented

  • ​​Experience with detailed design documentation & annotations

  • Usability testing

  • User interviews

  • Experience with data analytics tools

  • Basic knowledge of HTML & CSS

  • Excellent communicator

  • Flexible & adaptable

  • Driven & self-motivated

  • Strong strategy skills

  • Experience presenting to large groups and leadership

  • Workshop facilitation

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